Privacy Policy for Titans Tavern Mobile App Powered by Toast
Last Updated: February 20, 2025
This Privacy Policy describes how personal information is collected, used, and disclosed when you download and use the Titans Tavern Mobile App (the “App”), and the choices and rights you have to protect your personal information collected via the App.
Titans Tavern (“Merchant”) is responsible for the personal information collected when you use the App. The App uses technology provided by Toast, Inc. (“Toast”). To learn more about Toast's privacy practices, please visit Toast's Privacy Statement.
Personal Information Collected Via the App
The App collects the following categories of personal information:
- Contact information: You may submit your name, email, phone number, and address to the App.
- Orders and order history: The App collects and retains your orders, including items ordered, dates, times, order amounts, delivery locations, tips, order frequency, favorite restaurant locations or menu items, and preferences.
- Payment information: You may input your payment card information, such as card number, security code, and expiration date, or provide other payment methods (Apple Pay, Google Pay, etc.).
- Precise location: If enabled, the App collects precise location data to provide location-enabled features (e.g., nearby restaurants, live maps). You can disable this in your device settings.
- Rewards program and gift cards: If you participate in a rewards program, the App collects information such as points balances, redemptions, and gift card values.
- Device and usage information: The App automatically logs device type, browser, IP address, identifiers, language, carrier, location, and usage data (screens viewed, time on page, interactions, crash reports, etc.).
How Your Personal Information Is Used
Merchant may use your personal information for the following purposes:
- To provide the App and its features: This includes authentication, account administration, order processing, preference saving, and loyalty access.
- To personalize your experience: The App may recommend items or locations based on your preferences and order history. Notifications can be managed in your settings.
- Troubleshooting and App improvement: Information is used to analyze and improve the App, develop new features, and support lawful business purposes such as analytics and forecasting.
- Marketing and analysis: To analyze preferences, improve offerings, and send marketing communications via email, SMS, or third-party ads.
- Compliance and protection: To enforce terms, comply with laws, defend against claims, and prevent fraud or misuse.
How Your Information Is Shared
Personal information collected via the App may be shared as follows:
- With Toast: As the App is operated by Toast, data may be hosted or stored by Toast on Merchant's behalf.
- Service providers: Including hosting, communications, payment processing, fraud detection, and CRM systems.
- Merchant partners: Such as delivery services, loyalty programs, and advertising partners via pixels or similar technologies.
- Authorities and others: With law enforcement or other entities where required by law or to protect legal rights or security.
Your Privacy Choices
- Access and update: You can view or update your account information within the App.
- Delete your account: Follow instructions in the App settings to delete your account.
- Disable tracking: You can manage advertising pixels in App privacy settings.
Do Not Track
The App does not respond to “Do Not Track” signals. To learn more, visit www.allaboutdnt.com.
Changes to This Privacy Policy
This Privacy Policy may be updated at any time. You will be notified of material changes in accordance with applicable laws.
Contact Us
For questions about this Privacy Policy, please contact Titans Tavern at:
California Addendum
This section applies only to California residents under the California Consumer Privacy Act (CCPA).
CCPA Categories of Personal Information
The App collects the following categories of personal information:
- Identifiers (name, email, IP address)
- Customer records (contact details, transaction info)
- Commercial information (purchases, preferences)
- Internet activity data (browsing, searches, usage)
- Geolocation data (precise location, if enabled)
- Inferences from behavior and preferences
Merchant may use this information for providing services, personalization, troubleshooting, analytics, marketing, and compliance.
Additional Disclosures
- Information may be shared with partners, acquirers, and authorities as required by law or during business transitions.
Your Privacy Rights Under CCPA
- Information: Learn how your data is collected, used, and disclosed.
- Access, correction, and deletion: Request access, correction, or deletion of your information, subject to CCPA limits.
Sensitive Personal Information
- Precise location: Used only for location-based features and can be disabled in device settings.
- Dietary and dining preferences: May reveal sensitive info such as allergies or religious preferences and are optional.
Retention
Personal information is retained as long as necessary for use of the App and deleted when no longer required under applicable laws.
US State Law Addendum
This section applies to residents of Virginia, Colorado, Connecticut, Texas, Montana, Oregon, and Utah under applicable privacy laws.
- Rights to information, access, correction, and deletion of personal information.
- Right to appeal unsatisfied requests.
- Collection and use of sensitive data (location, dietary preferences) require consent, which can be withdrawn anytime.
Retention
Personal information is retained as long as necessary to provide services and deleted when no longer required by law.
Third-Party Text Messaging Disclaimer
Any third-party text messaging (SMS) is not provided by SiteFLEX.com. Titans Tavern is solely responsible for third-party text message services. SiteFLEX.com is not responsible for any SMS services provided by third parties.